Package Protection
Package Protection
Scentiment offers as an additional item at checkout for a determined priced based on that item's weight and dimension that protects your order against the following issues:
- Damaged in transit
- Lost in transit
- Stolen
- Delivered not received
- Wrong item
If one of these issues has occurred please submit a claim by contacting us emailing us at support@scentiment.co
We highly recommend that you purchase the Scentiment Package Protection. If your order is lost, stolen, damaged in transit, or the wrong item has been sent and you did not purchase our Package Protection you will be refunded in the form of store credit minus the shipping cost or we can send a replacement, additional shipping charge may apply.